Help and Support
London Travel Alexa Skill
See the topics below for help with the London Travel Alexa skill.
Installing the skill
You can install the Alexa skill from the amazon.co.uk website.
Checking for disruption
To check for disruption on any of the supported Transport for London (TfL) lines, ask:
"Alexa, ask London Travel are there any line closures?"
The following lines are currently supported:
- All London Underground tube lines
- Docklands Light Railway (DLR)
- the Elizabeth line
- London Overground
Checking the status of a specific line
To check for the status of a specific London Underground line, the DLR, the Elizabeth line or London Overground, ask Alexa about the line you are interested in. For example:
"Alexa, ask London Travel what's the status of the Northern line?"
Asking about your commute
Note First you must link an account using the Alexa app and choose at least one favourite line in your preferences.
Once you have selected at least one favourite line for your commute, you can ask Alexa about your commute. Alexa will respond by telling you the status for each of your favourite lines.
"Alexa, ask London Travel what my commute's like today?"
Linking your account
To link your existing London Travel account to the London Travel skill:
- Open the Alexa app on your device
- Go to Skills
- Go to Your Skills
- Select London Travel
- Click Link Account
- Sign in with an account linked to your London Travel account
London Travel Website
See the topics below for help with this website.
Registering
To register for a London Travel account, visit the registration page and sign-in with an external account, for example with Amazon or Google. Once you have signed in to the chosen external account, a new London Travel account will be created using the email address associated with the account you signed-in with.
Once you have created your account, you can save your favourite line(s) for use from the Alexa skill once it has been linked to your account.
Signing in
To sign in to your London Travel account, visit the sign-in page and sign-in with an external account you have already linked to your London Travel account.
Setting your preferences
To set your preferences, such as your favourite lines, visit the homepage. From there you can select the line(s) which you're interested in by checking one or more lines, for example the lines you use to travel to and from work, and click the Save preferences button.
Managing your account
You can use the account management page to manage your London Travel account. For example, you can:
- See whether your account is linked to the Alexa app
- Link your account to other external services for signing-in
- Unlink your account from the Alexa skill
- Delete your account
Contact Information
If you need any further help with either the London Travel Alexa skill, or this website, you can either: